General Quality


General quality training is useful for organizations in any industry who are looking to improve their quality management processes and systems. Learn the basics of documentation, continual improvement and employee training to maximize your quality management potential. 

General Quality

- *$1233

General Quality > Products
This book serves as an introduction to the concepts of quality management systems (QMS), ISO, the process approach and the right purpose. As an introduction it avoids much of the detail and the discussion as to how an organization should implement systems and processes. Rather, it is meant to illuminate and illustrate the reasons that commitment to achieving the right purpose of systems and processes can pay rewarding dividends.


- *$1233

General Quality > Instructor-led Learning
Learn to document a quality management system (QMS) effectively. You will leave with “real” work accomplished – real documentation for your company. Through group activities and individual participation you will understand what documentation is needed and how to write it concisely. Most of all you will learn how to complete it efficiently and how it will benefit you and your company.


- *$1233

General Quality > Instructor-led Learning
Discussion begins with the role of “Top Management.” Concepts of Strategic Management, Tactical Management, and Operational Management are explored. Through group activities and individual participation, participants will gain skills to develop and manage a QMS and/or EMS implementation plan for their organization. Implementation planning includes identification of the basic types of planning, key project elements, key milestones, and essential planning tools.


- *$1233

General Quality > Instructor-led Learning
Acquire the skills required to assess the need for training for your employees in order to implement a quality management system (QMS). Then learn how to develop, deliver and evaluate the training that is needed. Create a training action plan and gain training experience with practice training sessions.


- *$1233

General Quality > Instructor-led Learning
Obtain practical experience in identifying appropriate measurement tools and analyzing the data they provide – all with the goal of improving customer satisfaction. The training course provides a review of ISO 9001:2008 and ISO/TS 16949 Section 8 and an introduction to three levels of tools/techniques useful in measurement, data analysis and continual improvement: Elementary, Intermediate and Advanced. Gain insights into how measurement, data analysis, and continual improvement lead to process control, product conformity, and, ultimately, customer satisfaction. Learn to confirm levels of effectiveness and efficiency for measurement, data analysis, and continual improvement activities.


* prices listed are for base options and may change based on purchase selections.
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