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Process Management Tools
Plexus International has developed
software to assist organizations utilize the process approach
to management; the software is called Terrapene Process Management
Suite™. The Terrapene software provides assistance in
analyzing processes for those implementing, managing and auditing
a process-based quality management system. In addition to
the software, Plexus also offers process management training
that complements Terrapene.
Terrapene in one word is VISIBILITY:
The processes of an organization are
made visible. Their connections are made visible. Their sequences
are made visible. The documents that support the processes
are made visible. The requirements that guide the system are
made visible. The measures used to control and monitor the
processes are made visible. The continual improvement projects
that drive the organization forward are made visible. The
management processes that give the system judgment are made
visible. The personnel who manage and support the processes
are made visible.
But key to the visibility provided by
Terrapene is that it is in control of the Terrapene user. The
Terrapene user decides how much or how little is revealed
on his or her computer screen. Each aspect is available, but
the user determines what is seen at any given viewing of the
system.
Why is that important?
An organization is a complex system made
up of dozens of processes with hundreds of connections involving
many people and documents configured in several layers of
actions and authority. Without a way to view the system’s
processes in individual pieces it simply becomes too confusing
for most people to comprehend and to be useful.
Terrapene also provides focused help
for managing, auditing, and implementing, the key activities
associated with a good quality management system. But first and foremost Terrapene provides
the most necessary ingredient of all – VISIBILITY.
www.terrapeneINTL.com
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