Value Added Documentation
Learn to document a quality management system (QMS) effectively. You will leave with “real” work accomplished – real documentation for your company. Through group activities and individual participation you will understand what documentation is needed and how to write it concisely. Most of all you will learn how to complete it efficiently and how it will benefit you and your company.
Length: 2 day Prerequisites: Attendance at an “Understanding” course is recommended
Learning Objectives
- Demonstrate the use of documentation to help you achieve your business objectives:
- Explain why documentation is needed
- Identify typical documentation structures
- Use Document control methods
- Write quality manual procedures, work instructions, quality plan and maintain records
- Demonstrate an understanding as to the reasoning behind documentation requirements
- Identify the component of an outline of a quality manual
- Write your documentation under the coaching and supervision of your instructor
Plexus Learning Model
Learning is maximized through participation. That is why Plexus training avoids lecture-based teaching and focuses on group activities, case studies and hands-on applications. Learn by doing.
Who Should Attend
- Anyone who needs to create job descriptions, work instructions, procedures, quality manuals, quality plans or a document numbering system
- Trainers who want a better way to teach documentation
Instructors
Plexus Master Trainers. Plexus Master Trainers train and evaluate:
- ISO 9001:2008, ISO/TS 16949:2009, AS9100, ISO 14001:2004 Environmental Management Systems, FSSC 22000:2005 Food Safety, ISO 9001:2008 for Healthcare and ISO 13485:2003 for Medical Devices.
- Plexus trains 3rd party auditors and wrote the materials used to certify all of them
Agenda
Day 1
- The Need for Documentation
- Typical Documentation Structures
- Process Descriptions
- Characteristics of Good Documentation
- Techniques for Writing Good Documentation
- Document Control Methods
- Quality Manual
Day 2
- Document Procedures
- Job Instructions
- Control Plan
- Records

