For organizations transitioning from ISO/TS 16949:2002 to ISO/TS 16949:2009, this one day course is designed to provide participants with a basic understanding of these changes. In addition, the last several years have provided many lessons learned from the Process Approach; therefore, this course will also provide participants an understanding that the Process Approach is an integral part of an organization's business management system. This will be taught through both individual participation and group activities.