Description

Become a certified Plexus Trainer/Coach and deliver many of Plexus' foundation courses including the Plexus ISO/TS 16949:2002 training course that meets the Ford's, General Motors' and Chrysler's customer specific requirements! With Plexus Trainer/Coach Certification Training, individuals will develop high-quality internal resources to attack any compliance or improvement challenge by providing individuals with the tools, techniques, skills and confidence to be a training leader. This course also provides your organization with more people with the insights to identify and solve problems as they arise. The result is a more nimble and responsive organization that can mobilize quickly to respond to changing customer demands and industry requirements.

Length: 5 days

Prerequisites:

Proof of knowledge and skills in the related quality management system is necessary. Quality management systems are used as the context of the training not as the focus.

CEUs: 3.75

Benefits

• Optimize understanding and retention with the Plexus Learning Model
- Multiple learning channels through lecture, coaching, group activities, innovative and learning exercises.
- Hands-on insights. Lecturing is minimized so learning is maximized.
- Learn by doing. Connect the lessons learned to your real world by using your current circumstances as examples for activities.
• The employees you train become active, contributing members of a quality management system that provides high customer satisfaction.
• Upon successful completion of this five-day course, Certified Trainer/Coaches qualify to deliver, depending on their primary area of interest, the following Plexus training modules within their respective organizations:

- ISO/TS 16949:2002 Interest

• ISO/TS 16949:2002 Executive Briefing
• Understanding ISO/TS 16949:2002
• How to Transition to ISO/TS 16949:2002
• ISO/TS 16949:2002 Auditor Training
• Transitioning Internal Auditors to ISO/TS 16949:2002

- ISO 9001:2000 Interest

• ISO 9001:2000 Executive Understanding
• Understanding ISO 9001:2000
• How to Transition to ISO 9001:2000
• ISO 9001:2000 Fundamentals of Internal Quality Auditing
• ISO 9001:2000 Developing Employee Training
• ISO 9001:2000 Quality System Documentation
• ISO 9001:2000 Measurement, Data Analysis and Continual Improvement

- AS9100 Interest
• AS9100 Executive Briefing
• AS9100 Internal Auditor Training
• Understanding AS9100

- ISO 14001:2004 Interest

• ISO 14001:2004 Executive Understanding
• ISO 14001:2004 Understanding
• ISO 14001:2004 Aspects and Impacts
• ISO 14001:2004 Internal EMS Auditing
• Integrating ISO 14001:2004 and ISO 9001:2000
• Integrating ISO 14001:2004 and ISO/TS 16949:2002

Highlights

• Prepares individuals to deliver foundation training within their organizations.
• Provides the tools, techniques, skills and confidence to be a training leader.
• Teaches participants to identify and solve problems as they arise.
• Provides a training methodology for new employees to understand the requirements quickly so the organization can respond to changing customer demands and industry requirements.
• Participants are evaluated during course activities and are considered a provisional or certified trainer.

Topics Covered

• Training and Coaching Techniques
• The Plexus Learning Model
• The Plexus Training Approach
• Delivery of Mini-Teaches

Who Should Attend

• Individuals and cross-functional teams that are responsible for preparing or implementing quality management training
• Anyone who wants a better understanding of the individual skills and organizational requirements for implementing a continuous improvement program

Instructors

Plexus Master Trainers. In addition to facilitating Plexus Trainer/Coach Certification Training, Plexus Master Trainers train and evaluate:

• ISO 9001:2000, ISO/TS 16949:2002, and AS9100 trainers
• ISO/TS 16949:2002 certification body/registrar auditors and supplier auditors

Plexus also customizes training for organizations worldwide.

Agenda

Day 1

• Icebreaker
• Outcomes
• Purpose of Plexus Training Systems
• Demonstration of a Plexus course "Mini-Teach"
• Understanding the Plexus Learning Model and the Plexus Training Approach
• Assignment of the Plexus Learning Model Activity

Day 2

• Learning Opportunity Identification
• Identifying Groups to Train
• Guided Technical Review
• Learning Design
• Double Reverse Activity
• Learning Model Activity
• Scenario Development Activity
• Mini-Teach Assignments
• Review of Trainer Assessment Tools

Day 3

• Classroom Training Techniques and Coaching Techniques
• Mini-Teaches
• Phase 1 and Phase 2 Assessments

Day 4

• Structuring/Constructing
• Mini-Teaches

Day 5

• Mini-Teaches
• Phase 3 Assessment
• Coaching Activity
• Customization Activity
• Implementation Activity
• SWOT Analysis
• Action Plan Activity
• Closure

Course Availability

This course is offered as an open-enrollment course and as an in-house course delivered at your location. When delivered at your location, this course gives you a great start in putting your internal resources to work inside your company!